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WE PROVIDE PEOPLE WITH EFFECTIVE SUPPORT, TREATMENTS, AND STRATEGIES SO THEY MAY LIVE THEIR LIVES TO THE FULLEST.
Source: IRS Form 990 (Tax Year 2023)
Source: IRS e-Filed Form 990 (from the IRS e-File system), Tax Year 2022
Total Revenue
▼$99.6M
Program Spending
90%
of total expenses go to program services
Total Contributions
$84M
Total Expenses
▼$93.2M
Total Assets
$63.4M
Total Liabilities
▼$38.2M
Net Assets
$25.2M
Officer Compensation
→$1M
Other Salaries
$58.7M
Investment Income
$5,738
Fundraising
▼$90.1K
Source: USAspending.gov · Searched by organization name
Total Federal Funding
$9.5M
Awards Found
5
Department of Health and Human Services
$4M
SERVICENET CCBHC IMPROVEMENT AND ADVANCEMENT - SERVICENET'S CCBHC ADVANCES AND IMPROVES MENTAL HEALTH AND SUBSTANCE USE SERVICES FOR ADULTS THROUGH EVIDENCE BASED SHORT TERM INDIVIDUAL AND GROUP THERAPY RESPONSIVE TO HIGH DEMAND FOR TIMELY THERAPY. CCBHC STRENGTHENS OUR SPECIALIZED TREATMENT FOR OLDER ADOLESCENTS AND YOUNG ADULTS (18-30), WHO ARE EXPERIENCING INCREASED ANXIETY, DEPRESSION, SUBSTANCE USE, AND RISK OF SUICIDE, INCLUDING LGBTQ SENSITIVE AND GENDER AFFIRMING TREATMENT. SERVICENET WILL MEET THE CRITICAL PUBLIC NEED FOR SUBSTANCE USE DISORDER AND SERIOUS MENTAL HEALTH TREATMENT BY INCREASING TIMELY ACCESS TO TREATMENT AND PROVIDING AND COORDINATING COMPREHENSIVE AND INTEGRATED MEDICAL, SUBSTANCE USE, AND PSYCHIATRIC TREATMENT. OUR CCBHCS SERVE THE RURAL COUNTIES OF WESTERN MASSACHUSETTS. CLIENTS COME FROM DIVERSE SOCIO-ECONOMIC BACKGROUNDS, BUT DUE TO ECONOMIC NEED OR DISABILITY, A HIGH PERCENTAGE RECEIVE PUBLIC BENEFITS, MASSHEALTH, AND MEDICARE. OUR GOALS ARE, INCREASED AND TIMELY ACCESS, SPECIALIZED CARE FOR YOUNG ADULTS 18-30 WITH A FOCUS ON LGBTQ YOUTH, IMPROVED INTEGRATION OF CARE FOR ALL CLIENTS, AND REDUCED NEGATIVE IMPACTS OF SMI AND SUD ON CLIENT FUNCTIONING. WE WILL EXPAND GROUP PROGRAMMING AND TRAIN STAFF IN SOLUTION-FOCUSED, EVIDENCE-BASED PRACTICES TO IMPROVE TIMELY POSITIVE TREATMENT OUTCOMES THAT LOWER WAIT TIMES FOR TREATMENT AND RESPOND TO INCREASED DEMAND. STAFF WILL RECEIVE TRAINING IN EBPS SUPPORTIVE OF YOUNG ADULTS, ESPECIALLY LGBTQ YOUNG ADULTS. NURSING STAFF AND CASE MANAGERS WILL RAISE COORDINATION WITH HEALTHCARE BY SCREENING AND MONITORING KEY HEALTH INDICATORS AND REFERRING CLIENTS TO PRIMARY CARE DCOS FOR MEDICAL HEALTHCARE. NURSES WILL ALSO CONTINUE TO COLLABORATE WITH PRIMARY CARE DCOS TO SCREEN FOR CLINICAL ADVERSE EFFECTS OF MEDICATION, INCLUDING METABOLIC SYNDROMES. THESE EFFORTS WILL ALSO BE IMPORTANT IN DETERMINING CLIENTS AT ELEVATED RISK FOR HIV, HEPATITIS A, B, & C, AND OTHER HEALTH IMPACTS THAT MAY CO-OCCUR WITH SUD OR SMI. OUR DCO TAPESTRY HEALTH PROVIDES SCREENING AND PREVENTION STRATEGIES LIKE PREP, SYRINGE ACCESS AND DISPOSAL, ACCESS TO NARCAN, AND EMERGENCY CONTRACEPTION. WE WILL COORDINATE WITH COMMUNITY SUPPORT OPTIONS (CSO) TO PROVIDE 24/7 CRISIS RESPONSE. CASE MANAGERS WILL IMPROVE CARE COORDINATION AND MITIGATE HEALTH DISPARITIES AND SOCIAL DETERMINANTS OF MENTAL ILLNESS AND SUD. THEY WILL ASSIST CLIENTS IN OBTAINING BENEFITS AND COLLABORATE WITH NURSING STAFF TO SUPPORT INTEGRATED HEALTH GOALS AND CLIENT ENGAGEMENT, UTILIZATION, AND ADHERENCE TO TREATMENT. WE WILL COLLABORATE WITH THE DEPARTMENT OF MENTAL HEALTH TO REFER CLIENTS IN NEED OF PSYCHIATRIC REHABILITATION. CASE MANAGEMENT WILL ALSO ENHANCE COMMUNITY RECOVERY SUPPORT BY USING PEER SUPPORT, COUNSELING, FAMILY SUPPORT, AND THE DEVELOPMENT OF PSYCHO-EDUCATIONAL GROUPS FOR FAMILIES, ILLNESS MANAGEMENT, AND RECOVERY.
Department of Health and Human Services
$2.4M
SERVICENET COMMUNITY BEHAVIORAL HEALTH CLINIC
Department of Health and Human Services
$2M
HOUSING PLUS PROGRAM (HP): INTEGRATED DUAL DISORDERS TREATMENT & CASE MANAGEMENT
Department of Health and Human Services
$797K
THE RETURNING HOME PROGRAM
Department of Health and Human Services
$391.6K
THE RETURNING HOME PROGRAM
Source: Federal Audit Clearinghouse (fac.gov)
Total Audits
10
Clean Audits
10
Material Weakness
No
Noncompliance Issues
No
| Year | Status | Financial Report | Federal Expenditure | Low Risk | Accepted |
|---|---|---|---|---|---|
| 2025 | Clean | Unmodified (Clean) | $1.5M | Yes | 2026-01-13 |
| 2024 | Clean | Unmodified (Clean) | $2.1M | Yes | 2024-12-11 |
| 2023 | Clean | Unmodified (Clean) | $2.4M | Yes | 2024-03-28 |
| 2022 | Clean | Unmodified (Clean) | $2M | Yes | 2022-12-19 |
| 2021 | Clean | Unmodified (Clean) | $2.6M | Yes | 2022-01-25 |
| 2020 | Clean | Unmodified (Clean) | $986.7K | Yes | 2021-03-22 |
| 2019 | Clean | Unmodified (Clean) | $1.6M | Yes | 2019-11-19 |
| 2018 | Clean | Unmodified (Clean) | $1.7M | Yes | 2019-01-16 |
| 2017 | Clean | Unmodified (Clean) | $1.8M | Yes | 2017-12-21 |
| 2016 | Clean | Unmodified (Clean) | $1.8M | Yes | 2016-12-13 |
Financial Report
Unmodified (Clean)
Federal Expenditure
$1.5M
Financial Report
Unmodified (Clean)
Federal Expenditure
$2.1M
Financial Report
Unmodified (Clean)
Federal Expenditure
$2.4M
Financial Report
Unmodified (Clean)
Federal Expenditure
$2M
Financial Report
Unmodified (Clean)
Federal Expenditure
$2.6M
Financial Report
Unmodified (Clean)
Federal Expenditure
$986.7K
Financial Report
Unmodified (Clean)
Federal Expenditure
$1.6M
Financial Report
Unmodified (Clean)
Federal Expenditure
$1.7M
Financial Report
Unmodified (Clean)
Federal Expenditure
$1.8M
Financial Report
Unmodified (Clean)
Federal Expenditure
$1.8M
Tax Year 2022 · Source: IRS e-Filed Form 990Schedule J available
Individuals serving as officers, directors, or trustees of the organization.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other |
|---|
Source: IRS Publication 78, Auto-Revocation List & e-Postcard Data
Tax-deductible contributions: Yes
Deductibility code: PC
Sources: IRS e-Filed Form 990 (XML) & ProPublica Nonprofit Explorer
Scroll →
| Year | Revenue | Contributions | Expenses | Assets | Net Assets |
|---|---|---|---|---|---|
| 2023 | $99.6M | $84M | $93.2M | $63.4M | $25.2M |
| 2022IRS e-File | $99.6M | $84M | $93.2M | $63.4M | $25.2M |
| 2021 | $80.7M | $67.1M | $76.2M | $51.1M | $13.3M |
| 2020 | $76M | $61.1M | $75.1M |
Sources: ProPublica Nonprofit Explorer & IRS e-File Index
| Tax Year | Form Type | Source | Documents |
|---|---|---|---|
| 2024 | 990 | IRS e-File | PDF not yet published by IRSView Filing → |
| 2023 | 990 | DataIRS e-File | PDF not yet published by IRSView Filing → |
| 2022 | 990 | DataIRS e-File |
Financial data: IRS e-Filed Form 990 (Tax Year 2022)
Leadership & compensation: IRS e-Filed Form 990, Part VII (Tax Year 2022)
Federal grants: USAspending.gov (live)
Organization info: IRS Business Master File
Tax-deductibility: IRS Publication 78
| Total |
|---|
| Susan L Stubbs | President & CEO | 40 | $230K | $0 | $26.5K | $256.6K |
| Abbas Hamdan | Sr VP Development | 40 | $199.3K | $0 | $32.1K | $231.5K |
| Bruno Calouro | Sr VP Of Operations | 40 | $198.8K | $0 | $32.1K | $230.8K |
| Jennifer Perreault | CFO | 40 | $118.9K | $0 | $10.5K | $129.4K |
| James Saccento | CTO | 40 | $109.4K | $0 | $9,641 | $119.1K |
| Polly Normand | Clerk | 1 | $0 | $0 | $0 | $0 |
| Mary Duggan | Treasurer | 1 | $0 | $0 | $0 | $0 |
| William Fisher | Vice Chair | 1 | $0 | $0 | $0 | $0 |
| Annette Iglarsh | Chair | 2 | $0 | $0 | $0 | $0 |
Susan L Stubbs
President & CEO
$256.6K
Hrs/Wk
40
Compensation
$230K
Related Orgs
$0
Other
$26.5K
Abbas Hamdan
Sr VP Development
$231.5K
Hrs/Wk
40
Compensation
$199.3K
Related Orgs
$0
Other
$32.1K
Bruno Calouro
Sr VP Of Operations
$230.8K
Hrs/Wk
40
Compensation
$198.8K
Related Orgs
$0
Other
$32.1K
Jennifer Perreault
CFO
$129.4K
Hrs/Wk
40
Compensation
$118.9K
Related Orgs
$0
Other
$10.5K
James Saccento
CTO
$119.1K
Hrs/Wk
40
Compensation
$109.4K
Related Orgs
$0
Other
$9,641
Polly Normand
Clerk
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
Mary Duggan
Treasurer
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
William Fisher
Vice Chair
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
Annette Iglarsh
Chair
$0
Hrs/Wk
2
Compensation
$0
Related Orgs
$0
Other
$0
Highest compensated employees who are not officers or directors.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other | Total |
|---|---|---|---|---|---|---|
| Kathleen Hershon | Medical Director | 40 | $206.1K | $0 | $18.2K | $224.3K |
| Florence Fortier | Counselor | 40 | $141.6K | $0 | $12.5K | $154K |
| Jay Sacchetti | Sr VP Shelter/substance Use Svcs | 40 | $139.2K | $0 | $5,309 | $144.6K |
| Jeanne Bishop | VP Of Mental Health/recovery Svcs | 40 | $119.1K |
Kathleen Hershon
Medical Director
$224.3K
Hrs/Wk
40
Compensation
$206.1K
Related Orgs
$0
Other
$18.2K
Florence Fortier
Counselor
$154K
Hrs/Wk
40
Compensation
$141.6K
Related Orgs
$0
Other
$12.5K
Jay Sacchetti
Sr VP Shelter/substance Use Svcs
$144.6K
Hrs/Wk
40
Compensation
$139.2K
Related Orgs
$0
Other
$5,309
Members of the governing board. Board members often serve without compensation.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other | Total |
|---|---|---|---|---|---|---|
| Brian Jarrett | Director | 1 | $0 | $0 | $0 | $0 |
| Cindy Jerome | Director | 1 | $0 | $0 | $0 | $0 |
| Duncan Laird | Director | 1 | $0 | $0 | $0 | $0 |
| Elizabeth Petegorsky | Director | 1 | $0 | $0 | $0 | $0 |
| Joan Larose | Director | 1 | $0 | $0 | $0 | $0 |
| Nicolas Boillot | Director |
Brian Jarrett
Director
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
Cindy Jerome
Director
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
Duncan Laird
Director
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
| $49.8M |
| $8.8M |
| 2019 | $68.7M | $54.3M | $68.4M | $42.6M | $7.8M |
| 2018 | $64.3M | $50.6M | $65.7M | $40.3M | $7.5M |
| 2017 | $64.6M | $49M | $63.4M | $33.6M | $9M |
| 2016 | $58.4M | $42.6M | $56.7M | $27.5M | $7.8M |
| 2015 | $52.4M | $37.5M | $50.9M | $22.1M | $6.1M |
| 2014 | $48M | $33.8M | $47.6M | $21.3M | $4.7M |
| 2013 | $44.2M | $30.4M | $44.4M | $20.2M | $4.3M |
| 2012 | $42.6M | $29.3M | $42.8M | $19.7M | $4.5M |
| 2011 | $39.7M | $385K | $40.8M | $19.1M | $4.8M |
| 2021 | 990 | Data |
| 2020 | 990 | Data |
| 2019 | 990 | Data |
| 2018 | 990 | Data |
| 2017 | 990 | Data |
| 2016 | 990 | Data |
| 2015 | 990 | Data |
| 2014 | 990 | Data |
| 2013 | 990 | Data |
| 2012 | 990 | Data |
| 2011 | 990 | Data |
| 2010 | 990 | — |
| 2009 | 990 | — |
| 2008 | 990 | — |
| 2007 | 990 | — |
| 2006 | 990 | — |
| 2005 | 990 | — |
| 2004 | 990 | — |
| 2003 | 990 | — |
| 2002 | 990 | — |
| 2001 | 990 | — |
| $0 |
| $11.6K |
| $130.7K |
| Karen Franklin | VP Of Outpatient Services | 40 | $108.5K | $0 | $10.6K | $119.1K |
Jeanne Bishop
VP Of Mental Health/recovery Svcs
$130.7K
Hrs/Wk
40
Compensation
$119.1K
Related Orgs
$0
Other
$11.6K
Karen Franklin
VP Of Outpatient Services
$119.1K
Hrs/Wk
40
Compensation
$108.5K
Related Orgs
$0
Other
$10.6K
| 1 |
| $0 |
| $0 |
| $0 |
| $0 |
Elizabeth Petegorsky
Director
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
Joan Larose
Director
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0
Nicolas Boillot
Director
$0
Hrs/Wk
1
Compensation
$0
Related Orgs
$0
Other
$0