Mid-Erie Mental Health Services Inc

ENDEAVOR CCBHC SERVING THE COMMUNITY - MID-ERIE MENTAL HEALTH SERVICES D/B/A ENDEAVOR HEALTH SERVICES WILL IMPLEMENT A FOUR-YEAR FY 2022 CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINIC IMPROVEMENT AND ADVANCEMENT GRANT. THE PROJECT’S GOAL IS TO INCREASE THE NUMBER OF WESTERN NEW YORK ADULTS AND CHILDREN WITH SMI/SED, SUD, AND COD, PARTICULARLY THOSE LIVING ON BUFFALO’S MARGINALIZED EAST SIDE, TO ACCESS AND UTILIZE HIGH QUALITY, CULTURALLY APPROPRIATE BEHAVIORAL HEALTH CARE DELIVERED BY ENDEAVOR HEALTH SERVICES. THE PROJECT’S OBJECTIVES ARE: (1) REDUCE AVOIDABLE HOSPITAL USE AMONG EHS CONSUMERS BY AT LEAST 30% BY STABILIZING ADULTS AND CHILDREN, WHO EXPERIENCE ACUTE MENTAL HEALTH AND SUBSTANCE USE SYMPTOMS, WITH EVIDENCE-BASED, WHOLE-PERSON TREATMENTS DELIVERED AT EHS’S NEW EAST SIDE 24/7 CRISIS STABILIZATION CENTER; (2) IMPROVE (FROM 2022 BASELINE) INTEGRATED PRIMARY AND BEHAVIORAL HEALTH CARE BY (1) UTILIZING EHS BEHAVIORAL HEALTH CLINICIANS AT 3 EAST SIDE PRIMARY CARE CLINICS, INCLUDING MOBILE HEALTH CLINICS, (2) EMBEDDING A PRIMARY CARE PROVIDER AT EHS’S EAST SIDE BEHAVIORAL CLINIC, AND (3) USING INTERDISCIPLINARY CARE TEAMS WITH NURSE CARE MANAGERS TO FACILITATE TRANSITIONS OF CARE FOR EHS CONSUMERS; (3) IMPROVE (FROM 2023 BASELINE) CONSUMER SATISFACTION BY AT LEAST 15% WITH THE (1) QUALITY OF CARE FROM EHS AND (2) CULTURAL COMPETENCY OF PROVIDERS AT EHS. IN ADDITION TO FULFILLING ALL OF THE PROGRAM’S REQUIRED ACTIVITIES AND REMAINING IN FULL COMPLIANCE WITH SAMHSA’S CERTIFICATION CRITERIA, EHS WILL LAUNCH AND OPERATE A CRISIS STABILIZATION CENTER IN BUFFALO, DESIGN AND IMPLEMENT A BEST-IN-CLASS DIVERSITY, EQUITY, AND INCLUSION INITIATIVE FOR THE ORGANIZATION AND ITS COMPREHENSIVE CCBHC SERVICES, AND STRENGTHEN ITS WHOLE-PERSON, INTEGRATED CARE BY IMPLEMENTING A ROBUST NURSE CARE MANAGEMENT PROGRAM IN PARTNERSHIP WITH MINORITY-LED PRIMARY CARE PROVIDERS.

ENDEAVOR HEALTH SERVICES CCBHC IN BUFFALO - ENDEAVOR HEALTH SERVICES, A NONPROFIT, NEW YORK STATE-CERTIFIED CCBHC WILL INCREASE THE NUMBER OF WESTERN NEW YORK ADULTS AND CHILDREN WITH SERIOUS MENTAL ILLNESS AND SUBSTANCE USE DISORDERS WHO HAVE ACCESS TO AND UTILIZE PERSON-CENTERED, EVIDENCE-BASED, INTEGRATED MENTAL AND SUBSTANCE USE DISORDER TREATMENT. THE PROJECT WILL ENHANCE THE RESPONSIVENESS AND QUALITY OF INTENSIVE, INTEGRATED MENTAL AND SUBSTANCE USE DISORDER TREATMENT FOR JUSTICE-INVOLVED AND OTHER COMPLEX INDIVIDUALS. THE PROJECT WILL SERVE AN ESTIMATED 1,200 PEOPLE IN YEAR 1, 1,600 IN YEAR 2, AND 2,050 UN-DUPLICATED INDIVIDUALS DURING THE PROJECT’S TWO-YEAR PERIOD. THE PROPOSED PROJECT WILL IMPLEMENT ALL OF THE CCBHC REQUIRED ACTIVITIES AT THE SCOPE AND STANDARDS OUTLINED IN THE CCBHC CRITERIA COMPLIANCE CHECKLIST. THE PROJECT WILL ACCOMPLISH THE FOLLOWING OBJECTIVES. - STRENGTHEN EMBEDDED OUTREACH AND CLIENT REFERRAL CAPACITY AT AREA POLICE DEPARTMENTS, HOMELESS SERVICES PROVIDERS, CHILD PROTECTIVE SERVICES, AND SPECIALTY COURT SYSTEMS, RESULTING IN 1,700 NEW CLIENT ENROLLMENTS DURING THE PROJECT PERIOD. - INCREASE THE NUMBER OF PRIMARY CLINICS IN WHICH BEHAVIORAL HEALTH TEAMS ARE COLLOCATED, FROM 3 CURRENTLY TO 6 BY THE CONCLUSION OF THE PROJECT, RESULTING IN 100 NEW CLIENT ENROLLMENTS DURING THE PROJECT PERIOD. - EXPAND THE NUMBER AND USE OF REGISTERED NURSES FROM 3 TO 6, AND EXPAND THE NUMBER AND USE OF LICENSED PRACTICAL NURSES FROM 2 TO 5, THROUGHOUT THE ORGANIZATION TO SUPPORT ENHANCED TREATMENT QUALITY: (1) TEAM-BASED CARE WITH PRIMARY CARE CLINICS FOR CO-MORBID CHRONIC ILLNESS (125 SERVED); (2) CARE MANAGEMENT FOR MAT (100 SERVED); (3) SCREENING AND REFERRAL FOR THOSE WITH HIV, VIRAL HEPATITIS, AND OTHER STDS, (130 SERVED); (4) CLINICAL MONITORING OF MEDICATION SIDE EFFECTS (100 SERVED); AND (5) VACCINATION ADMINISTRATION (100 SERVED) - EXTEND ACT-LEVEL SERVICE INTENSITY AND TREATMENT MODALITY TO 130 INDIVIDUALS DIAGNOSED WITH SEVERE, CHRONIC MENTAL HEALTH AND SUBSTANCE ABUSE DISORDERS.

MENTAL HEALTH AWARENESS TRAINING FOR WESTERN NEW YORK - ENDEAVOR HEALTH SERVICES, A CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINIC IN BUFFALO, NEW YORK, WILL DELIVER A FIVE-YEAR MENTAL HEALTH AWARENESS TRAINING PROJECT. THE PROJECT WILL PREPARE AND TRAIN 3,288 INDIVIDUALS FROM LAW ENFORCEMENT AND FIRST RESPONDERS, SCHOOLS AND COLLEGES, PRIMARY CARE PROVIDERS, SOCIAL SERVICE PROVIDERS, FAITH-BASED ORGANIZATIONS, AND NURSING HOMES TO APPROPRIATELY AND SAFELY RESPOND TO INDIVIDUALS FROM THE POPULATIONS OF FOCUS IN WESTERN NEW YORK WITH MENTAL DISORDERS, PARTICULARLY INDIVIDUALS WITH SMI/SED. TO IMPLEMENT THIS WORK, EHS WILL USE EVIDENCE-BASED MENTAL HEALTH AWARENESS TRAINING, USING MENTAL HEALTH FIRST AID AND QUESTION, PERSUADE, REFER CURRICULA TO RESPOND TO AND EMPLOY DE-ESCALATION TECHNIQUES WITH INDIVIDUALS SHOWING SIGNS AND SYMPTOMS OF A MENTAL DISORDER. EHS WILL DEVELOP WRITTEN AND ELECTRONIC MATERIALS THAT IDENTIFY LOCAL RESOURCES AND SUPPORTS THAT CAN ASSIST INDIVIDUALS WITH SERIOUS MENTAL ILLNESS / SERIOUS EMOTIONAL DISTURBANCES. EHS WILL ESTABLISH AND ENHANCE REFERRAL MECHANISMS BETWEEN THOSE TRAINED IN MENTAL HEALTH AWARENESS AND PROFESSIONAL MENTAL HEALTH SERVICES AT EHS. THESE MECHANISMS WILL FACILITATE THE REFERRAL OF AT LEAST 1,200 INDIVIDUALS WITH SIGNS AND SYMPTOMS OF MENTAL ILLNESS TO EHS TO PROFESSIONAL MENTAL HEALTH ASSESSMENT AND TREATMENT SERVICES.