Delaware Health Net Inc

HEALTH CENTER CONTROLLED NETWORK - PROJECT ABSTRACT PROJECT TITLE: HEALTH CARE CONTROLLED NETWORK (HCCN) APPLICATION ORGANIZATION NAME: DELAWARE HEALTH NET, INC. DUNS: 003964382 ADDRESS: 601 NEW CASTLE AVE, WILMINGTON, DE 19801 PROJECT DIRECTOR NAME: D. GABBY COUNTRY SCHULTZ CONTACT PHONE NUMBER: (610) 755-5650 (VOICE) EMAIL ADDRESS: GCOUNTRY@DELAWAREHEALTH.NET WEBSITE: HTTP://WWW.DELAWAREHEALTH.NET/ FUNDING REQUEST: $625,000 DELAWARE HEALTH NET (DHN) HAS PROVIDED HEALTH CENTER CONTROLLED NETWORK SERVICES TO PARTICIPATING HEALTH CENTERS SINCE 2012. THE 18 DELAWARE HEALTH NET (DHN) PARTICIPATING HEALTH CENTERS (PHCS) DO NOT SHARE GEOGRAPHIC PROXIMITY; RATHER THEY ARE SERVING AREAS OF NEED THROUGHOUT THE US, INCLUDING: CA, DE, MN, IL, OH, SC AND WA. PHCS HAVE SOUGHT THE SUPPORT OF DHN FOR ITS REPUTATION AS A HANDS-ON HCCN, WHICH SUPPORTS INDIVIDUALIZED HEALTH CENTER NEEDS FOR UTILIZING AND OPTIMIZING HEALTH INFORMATION TECHNOLOGY (HIT) AND DATA TO DELIVER HIGH-QUALITY, CULTURALLY COMPETENT, EQUITABLE, AND COMPREHENSIVE PRIMARY HEALTH CARE, WITH A SPECIFIC FOCUS ON IMPROVEMENTS IN CLINICAL QUALITY, PATIENT-CENTERED CARE, AND PROVIDER AND STAFF WELL-BEING. DHN’S UNIQUE APPROACH TO DATA ANALYTICS HAS DRAWN ENTHUSIASM FROM PHCS WHO CONTINUE TO RELY ON THE DHN ANALYTICS REPORTING TOOL (DART) TO PROVIDE REAL TIME ACCESS TO ACTIONABLE DATA THAT HAS EXCEEDED EVEN THE EMR VENDOR CLINICAL DATA ACCURACY. DART CONNECTS DIRECTLY TO EACH PHC’S DATABASE, RATHER THAN A DATA WAREHOUSE, AND DELIVERS OVER ONE HUNDRED AND FIFTY VITAL REPORTS AND CUSTOMIZABLE DATASETS TO PHCS, INCLUDING UDS REPORTING, COVID-19 TRACKING AND OUTREACH DATA, VISIT PLANNING REPORTS, AND NARCOTICS MONITORING. DHN’S INNOVATIVE ANALYTICS APPROACH HAS HELPED PHCS TO IMPROVE CLINICAL QUALITY AND DATA UTILIZATION BY PROVIDING RELIABLE, PRACTICAL DATA TO SUPPORT CONSISTENT CARE DELIVERY. DHN’S EXPERIENTIAL LEARNING PROGRAM PROVIDES ONE-ON-ONE AND GROUP TRAINING TO PHCS, BOTH VIRTUALLY AND IN PERSON, TO PROMOTE HEALTH LITERACY. TRAINING SESSIONS FOCUS ON SUPPORTING HEALTH IT USABILITY AND ADOPTION, EASING PROVIDER BURDEN BY EDUCATING STAFF ON HOW TO REDUCE CLICKS, STREAMLINE DOCUMENTATION, AND STANDARDIZE WORKFLOW. IN ADDITION TO TRAINING AND EDUCATION, DHN WILL ENHANCE PROVIDER AND STAFF WELL-BEING DURING FY2022 BY INTRODUCING A MEDICAL INVENTORY TRACKING SYSTEM, REMOTE PATIENT MONITORING, AND HEALTH EXCHANGE INTERFACES TO SUPPORT HIGH-FU NCTIONING, WELL-INFORMED CARE TEAMS. DHN’S TRAINING AND REFERENCE LIBRARIES PROVIDE 24/7 ACCESS TO HUNDREDS OF ON-DEMAND SLIDE-DECKS, WORKFLOW RECOMMENDATIONS, AND TRAINING VIDEOS TO SUPPORT PROVIDERS AND STAFF THE MOMENT A NEED ARISES. SIMILARLY, DHN SUPPORTS EFFICIENT, VALUE-BASED WORKFLOWS AMONGST PHCS BY DELIVERING PERSONALIZED CUSTOMIZATIONS TO IMPROVE EASE OF DATA CAPTURE FOR IMPERATIVE HEALTH INITIATIVES, LIKE SOCIAL RISK SCREENING, TELEHEALTH SCHEDULING, AND PATIENT PORTAL INTEGRATION. THESE GRANT FUNDS WILL BE UTILIZED TO SUPPORT THESE IMPORTANT PHC NEEDS AS WELL AS TO WORK COLLABORATIVELY WITH PHCS OVER THE COURSE OF THE GRANT TO ENSURE ACCESS TO HIGH QUALITY, PATIENT-CENTERED CARE TO THE MEDICALLY UNDERSERVED. DHN ALSO PLANS TO ADDRESS EMERGING NEEDS RELATED TO CHANGES IN THE HEALTH CARE ENVIRONMENT DUE TO THE COVID-19 PANDEMIC, SUCH AS HELPING PHCS PROMOTE HEALTH EQUITY THROUGH ANALYTICS AND ADVANCED SYSTEMS INTEGRATION.

HEALTH CENTER CONTROLLED NETWORKS

HEALTH CENTER CONTROLLED NETWORKS

AMERICAN RESCUE PLAN ACT FUNDING FOR HEALTH CENTER CONTROLLED NETWORKS