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THE MISSION BETTER BUSINESS BUREAU IS TO ADVANCE MARKETPLACE TRUST BY ENCOURAGIG AND SUPPORTING ETHICAL BUSINESS PRACTICES. BBB DOES THIS BY SETTING STANDARDS FOR TRUST, ACCREDITING BUSINESSES THAT MEET THOSE STANDARDS, AND PROVIDING RESOURCES TO HELP CONSUMERS MAKE INFORMED DECISIONS. THROUGH A COMMITMENT TO ETHICS, TRANSPARENCY, AND ONGOING BUSINESS EDUCATION, BBB HELPS BUILD A MORE TRUTHWORTHY AND RELIABLE MARKETPLACE.
Source: IRS Form 990 (Tax Year 2024)
Source: IRS e-Filed Form 990 (from the IRS e-File system), Tax Year 2024
Total Revenue
▼$3.6M
Program Spending
100%
of total expenses go to program services
Total Contributions
$3M
Total Expenses
▼$3.5M
Total Assets
$3M
Total Liabilities
▼$382.7K
Net Assets
$2.6M
Officer Compensation
→$379.5K
Other Salaries
$1.5M
Investment Income
$60.9K
Fundraising
▼N/A
Source: USAspending.gov
No federal awards found for this organization.
USAspending.gov tracks federal grants, cooperative agreements, and other financial assistance. Not all nonprofits receive federal funding.
Source: Federal Audit Clearinghouse (fac.gov)
No federal single audit records found for this organization.
Single audits are required for entities expending $750,000+ in federal awards annually.
Tax Year 2024 · Source: IRS e-Filed Form 990
Individuals serving as officers, directors, or trustees of the organization.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other |
|---|
Source: IRS Publication 78, Auto-Revocation List & e-Postcard Data
Tax-deductible contributions: Not confirmed
No additional tax-exempt status records found in ReconForce's database.
Sources: IRS e-Filed Form 990 (XML) & ProPublica Nonprofit Explorer
Scroll →
| Year | Revenue | Contributions | Expenses | Assets | Net Assets |
|---|---|---|---|---|---|
| 2024IRS e-File | $3.6M | $3M | $3.5M | $3M | $2.6M |
| 2023 | $3.4M | $2.8M | $3.4M | $3M | $2.6M |
| 2022 | $3.3M | $2.7M | $3.3M | $3M | $2.6M |
| 2021 | $3.3M | $2.7M | $3M |
Sources: ProPublica Nonprofit Explorer & IRS e-File Index
| Tax Year | Form Type | Source | Documents |
|---|---|---|---|
| 2024 | 990 | IRS e-File | PDF not yet published by IRSView Filing → |
| 2023 | 990 | DataIRS e-File | |
| 2022 | 990 | DataIRS e-File |
Financial data: IRS e-Filed Form 990 (Tax Year 2024)
Leadership & compensation: IRS e-Filed Form 990, Part VII (Tax Year 2024)
Organization info: IRS Business Master File
| Total |
|---|
| Judith L Ketner-Dollison | President | 40 | $172.9K | $0 | $0 | $172.9K |
| Melissa Rogner | VP Marketing | 40 | $114.9K | $0 | $0 | $114.9K |
| James P Cassidy | VP Operation | 40 | $91.7K | $0 | $0 | $91.7K |
Judith L Ketner-Dollison
President
$172.9K
Hrs/Wk
40
Compensation
$172.9K
Related Orgs
$0
Other
$0
Melissa Rogner
VP Marketing
$114.9K
Hrs/Wk
40
Compensation
$114.9K
Related Orgs
$0
Other
$0
James P Cassidy
VP Operation
$91.7K
Hrs/Wk
40
Compensation
$91.7K
Related Orgs
$0
Other
$0
Members of the governing board. Board members often serve without compensation.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other | Total |
|---|---|---|---|---|---|---|
| See Attached | See Attached | — | $0 | $0 | $0 | $0 |
See Attached
See Attached
$0
Hrs/Wk
—
Compensation
$0
Related Orgs
$0
Other
$0
| $3.2M |
| $2.6M |
| 2020 | $3.6M | $2.8M | $3.4M | $2.9M | $2.2M |
| 2019 | $3.5M | $2.9M | $3.4M | $2.5M | $1.9M |
| 2018 | $3.5M | $2.7M | $3.2M | $2.5M | $1.8M |
| 2017 | $3.2M | $2.5M | $3.1M | $2.1M | $1.4M |
| 2016 | $2.7M | $2.3M | $2.7M | $2M | $1.3M |
| 2015 | $2.7M | $2.3M | $2.6M | $2.1M | $1.3M |
| 2014 | $2.7M | $2.3M | $2.5M | $1.2M | $1.2M |
| 2013 | $2.5M | $2.1M | $2.3M | $994K | $989.9K |
| 2012 | $2.2M | $1.9M | $2.2M | $883.8K | $882.4K |
| 2011 | $2.2M | $1.9M | $2.1M | $906.8K | $905.4K |
| 2021 | 990 | Data |
| 2020 | 990 | Data | PDF not yet published by IRS |
| 2019 | 990 | Data | PDF not yet published by IRS |
| 2018 | 990 | Data |
| 2017 | 990 | Data |
| 2016 | 990 | Data |
| 2015 | 990 | Data |
| 2014 | 990 | Data |
| 2013 | 990 | Data |
| 2012 | 990 | Data |
| 2011 | 990 | Data |
| 2010 | 990 | — |
| 2009 | 990 | — |
| 2008 | 990 | — |
| 2007 | 990 | — |
| 2006 | 990 | — |
| 2005 | 990 | — |
| 2004 | 990 | — |