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TO PROVIDE AFFORDABLE FINANCIAL SERVICES
Source: IRS Form 990 (Tax Year 2024)
Source: IRS Form 990 via ProPublica Nonprofit Explorerⓘ Leadership data below reflects a more recent filing (Tax Year 2024) from the IRS e-file system.
Total Revenue
▼$53.3M
Total Contributions
$0
Total Expenses
▼$46.4M
Total Assets
$1.2B
Total Liabilities
▼$1.1B
Net Assets
$85.5M
Officer Compensation
→$2.9M
Other Salaries
$9M
Investment Income
▼$11.8M
Fundraising
▼$0
Source: USAspending.gov
No federal awards found for this organization.
USAspending.gov tracks federal grants, cooperative agreements, and other financial assistance. Not all nonprofits receive federal funding.
Source: Federal Audit Clearinghouse (fac.gov)
No federal single audit records found for this organization.
Single audits are required for entities expending $750,000+ in federal awards annually.
Tax Year 2024 · Source: IRS e-Filed Form 990
Individuals serving as officers, directors, or trustees of the organization.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other |
|---|
Source: IRS Publication 78, Auto-Revocation List & e-Postcard Data
Tax-deductible contributions: Not confirmed
No additional tax-exempt status records found in ReconForce's database.
Sources: IRS e-Filed Form 990 (XML) & ProPublica Nonprofit Explorer
Scroll →
| Year | Revenue | Contributions | Expenses | Assets | Net Assets |
|---|---|---|---|---|---|
| 2023 | $53.3M | $0 | $46.4M | $1.2B | $85.5M |
| 2022 | $39.7M | $0 | $34.3M | $1.2B | $72.3M |
| 2021 | $41.2M | $0 | $32M | $1.2B | $114.2M |
| 2020 | $45.4M | $0 | $36.9M | $1.1B | $114.8M |
Sources: ProPublica Nonprofit Explorer & IRS e-File Index
| Tax Year | Form Type | Source | Documents |
|---|---|---|---|
| 2024 | 990 | IRS e-File | PDF not yet published by IRSView Filing → |
| 2023 | 990 | DataIRS e-File | |
| 2022 | 990 | DataIRS e-File |
Financial data: IRS Form 990 via ProPublica Nonprofit Explorer (Tax Year 2023)
Leadership & compensation: IRS e-Filed Form 990, Part VII (Tax Year 2024)
Organization info: IRS Business Master File · ProPublica Nonprofit Explorer
| Total |
|---|
| Patrick Pierce | President/ceo | 40 | $693.6K | $0 | $33.8K | $727.3K |
| Eric Mellenthin | VP Information Technology | 40 | $484.1K | $0 | $35.1K | $519.2K |
| Thomas Coulter | EVP Operations | 40 | $289K | $0 | $35.3K | $324.3K |
| David Olson | Director Of It & Security | 40 | $280.3K | $0 | $34.2K | $314.5K |
| Marc Kilgore | SVP Project Mgmt & Improvement | 40 | $252.4K | $0 | $26.8K | $279.3K |
| Melissa Settem | VP Accounting & Finance | 40 | $189.5K | $0 | $29.9K | $219.4K |
| Danielle Konrad-Arthur | VP Compliance & Risk Mgmt | 40 | $182.4K | $0 | $20K | $202.4K |
| Robin Downing | VP Human Resources | 40 | $161K | $0 | $9,189 | $170.2K |
| Mardell Lutgen | VP Member Experience | 40 | $145.2K | $0 | $19.3K | $164.6K |
| Bailey Germain | VP Brand & Retail Experience | 40 | $131K | $0 | $25.5K | $156.5K |
Patrick Pierce
President/ceo
$727.3K
Hrs/Wk
40
Compensation
$693.6K
Related Orgs
$0
Other
$33.8K
Eric Mellenthin
VP Information Technology
$519.2K
Hrs/Wk
40
Compensation
$484.1K
Related Orgs
$0
Other
$35.1K
Thomas Coulter
EVP Operations
$324.3K
Hrs/Wk
40
Compensation
$289K
Related Orgs
$0
Other
$35.3K
David Olson
Director Of It & Security
$314.5K
Hrs/Wk
40
Compensation
$280.3K
Related Orgs
$0
Other
$34.2K
Marc Kilgore
SVP Project Mgmt & Improvement
$279.3K
Hrs/Wk
40
Compensation
$252.4K
Related Orgs
$0
Other
$26.8K
Melissa Settem
VP Accounting & Finance
$219.4K
Hrs/Wk
40
Compensation
$189.5K
Related Orgs
$0
Other
$29.9K
Danielle Konrad-Arthur
VP Compliance & Risk Mgmt
$202.4K
Hrs/Wk
40
Compensation
$182.4K
Related Orgs
$0
Other
$20K
Robin Downing
VP Human Resources
$170.2K
Hrs/Wk
40
Compensation
$161K
Related Orgs
$0
Other
$9,189
Mardell Lutgen
VP Member Experience
$164.6K
Hrs/Wk
40
Compensation
$145.2K
Related Orgs
$0
Other
$19.3K
Bailey Germain
VP Brand & Retail Experience
$156.5K
Hrs/Wk
40
Compensation
$131K
Related Orgs
$0
Other
$25.5K
Highest compensated employees who are not officers or directors.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other | Total |
|---|---|---|---|---|---|---|
| Keith Yarbrough | Core Systems Analyst | 40 | $144.9K | $0 | $17.7K | $162.6K |
| Timothy Trembley | Director Mortgage Services | 40 | $142.2K | $0 | $20K | $162.2K |
| Joseph Newmaster | Infrastructure Manager | 40 | $144.7K | $0 | $14.9K | $159.6K |
| Jenny Lynch | Director Electronic Servic | 40 | $132.4K | $0 | $27K | $159.5K |
| Anne Smith | Business Services Manager | 40 | $120.5K | $0 | $26.2K | $146.7K |
Keith Yarbrough
Core Systems Analyst
$162.6K
Hrs/Wk
40
Compensation
$144.9K
Related Orgs
$0
Other
$17.7K
Timothy Trembley
Director Mortgage Services
$162.2K
Hrs/Wk
40
Compensation
$142.2K
Related Orgs
$0
Other
$20K
Joseph Newmaster
Infrastructure Manager
$159.6K
Hrs/Wk
40
Compensation
$144.7K
Related Orgs
$0
Other
$14.9K
Members of the governing board. Board members often serve without compensation.
| Name | Title | Hrs/Wk | Compensation | Related Orgs | Other | Total |
|---|---|---|---|---|---|---|
| Axel Henry | Board Member | 1 | $1,248 | $0 | $0 | $1,248 |
| Chad Kerlin | Board Member | 0.5 | $688 | $0 | $0 | $688 |
| Hans Molenaar | Board Member | 1 | $1,792 | $0 | $0 | $1,792 |
| Heidi Wolf | Board Member | 1.5 | $2,172 | $0 | $0 | $2,172 |
| Joe Matthews | Board Member | 1 | $1,540 | $0 | $0 | $1,540 |
| Lou Bruno | Board Member |
Axel Henry
Board Member
$1,248
Hrs/Wk
1
Compensation
$1,248
Related Orgs
$0
Other
$0
Chad Kerlin
Board Member
$688
Hrs/Wk
0.5
Compensation
$688
Related Orgs
$0
Other
$0
Hans Molenaar
Board Member
$1,792
Hrs/Wk
1
Compensation
$1,792
Related Orgs
$0
Other
$0
| 2019 | $41.8M | $0 | $37.1M | $893.6M | $103.3M |
| 2018 | $24.6M | $0 | $21.4M | $548.8M | $53.6M |
| 2017 | $21.8M | $0 | $20M | $520.6M | $51M |
| 2016 | $20.5M | $0 | $18.4M | $490.9M | $49.8M |
| 2015 | $19.1M | $0 | $16.3M | $457.5M | $48.4M |
| 2014 | $19.5M | $0 | $16.8M | $424.9M | $45.7M |
| 2013 | $19.6M | $0 | $17.3M | $398.2M | $43.5M |
| 2012 | $19.1M | $0 | $14.5M | $380.5M | $41.9M |
| 2011 | $17.7M | $0 | $14.1M | $355.1M | $37.7M |
| 2021 | 990 | Data |
| 2020 | 990 | Data | PDF not yet published by IRS |
| 2019 | 990 | Data |
| 2018 | 990 | Data |
| 2017 | 990 | Data |
| 2016 | 990 | Data |
| 2015 | 990 | Data |
| 2014 | 990 | Data |
| 2013 | 990 | Data |
| 2012 | 990 | Data |
| 2011 | 990 | Data |
| 2010 | 990 | — |
| 2009 | 990 | — |
| 2008 | 990 | — |
| 2007 | 990 | — |
| 2006 | 990 | — |
| 2005 | 990 | — |
| 2004 | 990 | — |
Jenny Lynch
Director Electronic Servic
$159.5K
Hrs/Wk
40
Compensation
$132.4K
Related Orgs
$0
Other
$27K
Anne Smith
Business Services Manager
$146.7K
Hrs/Wk
40
Compensation
$120.5K
Related Orgs
$0
Other
$26.2K
| 3 |
| $4,956 |
| $0 |
| $0 |
| $4,956 |
| Nicole Bates | Board Member | 1 | $1,902 | $0 | $0 | $1,902 |
| Shannon Cunningham | Board Member | 0.5 | $709 | $0 | $0 | $709 |
Heidi Wolf
Board Member
$2,172
Hrs/Wk
1.5
Compensation
$2,172
Related Orgs
$0
Other
$0
Joe Matthews
Board Member
$1,540
Hrs/Wk
1
Compensation
$1,540
Related Orgs
$0
Other
$0
Lou Bruno
Board Member
$4,956
Hrs/Wk
3
Compensation
$4,956
Related Orgs
$0
Other
$0
Nicole Bates
Board Member
$1,902
Hrs/Wk
1
Compensation
$1,902
Related Orgs
$0
Other
$0
Shannon Cunningham
Board Member
$709
Hrs/Wk
0.5
Compensation
$709
Related Orgs
$0
Other
$0