National Domestic Violence Hotline

THE NATIONAL DOMESTIC VIOLENCE HOTLINE: PROVIDING 24/7 TRAUMA-INFORMED AND CULTURALLY APPROPRIATE ADVOCACY, AND DIRECT CONNECT TO LOCAL PROVIDERS, TO ADULTS AND YOUTH AFFECTED BY DV/IPV

NATIONAL DOMESTIC VIOLENCE HOTLINE

THE NATIONAL DOMESTIC VIOLENCE HOTLINE: OPERATING 24/7/365 FREE AND CONFIDENTIAL SERVICES TO ANY INDIVIDUAL, AGED 13 AND UP, IMPACTED BY DV AND DATING VIOLENCE ACROSS THE U.S. AND ITS TERRITORIES. - IN SUPPORT OF HOTLINE SERVICES, FVPSA SECTION 313(A) (42 U.S.C. §10413(A)) AUTHORIZES THE HHS SECRETARY TO AWARD A GRANT TO ONE OR MORE PRIVATE ENTITIES TO PROVIDE FOR THE ONGOING OPERATION OF A 24-HOUR, NATIONAL, TOLL-FREE TELEPHONE HOTLINE TO PROVIDE INFORMATION AND ASSISTANCE TO ADULT AND YOUTH VICTIMS OF FAMILY VIOLENCE, DOMESTIC VIOLENCE, OR DATING VIOLENCE, FAMILY AND HOUSEHOLD MEMBERS OF SUCH VICTIMS/SURVIVORS, AND PERSONS AFFECTED BY THE VICTIMIZATION. THE SECRETARY SHALL GIVE PRIORITY TO APPLICANTS WITH EXPERIENCE IN OPERATING A HOTLINE THAT PROVIDES ASSISTANCE TO ADULT AND YOUTH VICTIMS/SURVIVORS OF FAMILY VIOLENCE, DOMESTIC VIOLENCE, OR DATING VIOLENCE. IN ORDER TO ENSURE THE SAFETY OF ADULT, YOUTH, AND CHILD VICTIMS/SURVIVORS OF FAMILY VIOLENCE, DOMESTIC VIOLENCE, OR DATING VIOLENCE, AND THEIR FAMILIES, FVPSA GRANT RECIPIENTS AND SUBRECIPIENTS SHALL PROTECT THE CONFIDENTIALITY AND PRIVACY OF SUCH VICTIMS/SURVIVORS AND THEIR FAMILIES (45 CFR § 1370.4). FVPSA GRANT RECIPIENTS AND SUBGRANT RECIPIENTS SHALL NOT DO THE FOLLOWING: 1. DISCLOSE ANY PERSONALLY IDENTIFYING INFORMATION (AS DEFINED IN 45 CFR § 1370.2) COLLECTED IN CONNECTION WITH SERVICES REQUESTED (INCLUDING SERVICES UTILIZED OR DENIED) THROUGH GRANT RECIPIENTS’ AND SUBRECIPIENTS’ PROGRAMS. 2. REVEAL ANY PERSONALLY IDENTIFYING INFORMATION WITHOUT INFORMED, WRITTEN, REASONABLY TIME-LIMITED CONSENT BY THE PERSON ABOUT WHOM INFORMATION IS SOUGHT, WHETHER FOR THIS PROGRAM OR ANY OTHER FEDERAL, TRIBAL OR STATE GRANT PROGRAM, INCLUDING BUT NOT LIMITED TO, WHETHER TO COMPLY WITH FEDERAL, TRIBAL, OR STATE REPORTING, EVALUATION, OR DATA COLLECTION REQUIREMENTS. 3. REQUIRE AN ADULT, YOUTH, OR CHILD VICTIM OF FAMILY VIOLENCE, DOMESTIC VIOLENCE, OR DATING VIOLENCE TO PROVIDE A CONSENT TO RELEASE HIS OR HER PERSONALLY IDENTIFYING INFORMATION AS A CONDITION OF ELIGIBILITY FOR THE SERVICES PROVIDED BY THE GRANT RECIPIENT OR SUBRECIPIENT.

NATIONAL DOMESTIC VIOLENCE HOTLINE

NATIONAL DV HOTLINE

THE NATIONAL DOMESTIC VIOLENCE HOTLINE: BROADENING ENGAGEMENT AND CONNECTION THROUGH DIGITAL ADVOCACY

THE NATIONAL DOMESTIC VIOLENCE HOTLINE (THE HOTLINE) PROPOSES ENHANCING THE CAPACITY OF THE NATIONAL DOMESTIC VIOLENCE HOTLINE TO PROVIDE CRISIS INTERVENTION SERVICES, SAFETY PLANNING, INFORMATION, REFERRALS, AND RESOURCES FOR VICTIMS OF CRIME TO EXPAND ITS ABILITY TO DELIVER CONFIDENTIAL, TRAUMA-INFORMED SUPPORT NATIONWIDE. THE HOTLINE IS THE ONLY NATIONAL RESOURCE OFFERING 24/7/365 LIVE ADVOCACY BY PHONE, CHAT, AND TEXT TO VICTIMS, THEIR FAMILIES, FRIENDS, AND ABUSIVE PARTNERS SEEKING TO CHANGE THEIR BEHAVIOR. THROUGH THIS INITIATIVE, THE HOTLINE WILL SECURE LIVE ADVOCATES, ENABLING AN ESTIMATED 12,000 MORE CONTACTS TO BE ANSWERED EACH YEAR. SERVICES WILL INCLUDE CRISIS INTERVENTION, SAFETY PLANNING, EMOTIONAL SUPPORT, AND REFERRALS TO LOCAL PROVIDERS. THE HOTLINE WILL ALSO PARTICIPATE IN THE NATIONAL HOTLINE CONSORTIUM TO SHARE PROMISING PRACTICES, STRENGTHEN COLLABORATION, AND IMPROVE COORDINATED RESPONSES ACROSS NATIONAL HOTLINES.

FVPSA AMERICAN RESCUE PLAN COVID-19 TESTING, VACCINES, AND MOBILE HEALTH UNITS SUPPLEMENTAL FUNDING

FY2021 FVPSA ARP ACT SUPPLEMENTAL

THE NATIONAL DOMESTIC VIOLENCE HOTLINE (THE HOTLINE) IS THE ONLY 24/7 HOTLINE PROVIDING CRISIS INTERVENTION AND PREVENTION SERVICES VIA PHONE, CHAT, AND TEXT TO ANYONE IN THE U.S. AND ITS TERRITORIES, AGED 13 AND UP, IMPACTED BY RELATIONSHIP ABUSE. THE HOTLINE PROPOSES TO UTILIZE OVC FUNDING TO EXPAND CAPACITY AND INFRASTRUCTURE TO PROVIDE CRISIS INTERVENTION SUPPORT USING TRAUMA-INFORMED, CULTURALLY, AND LINGUISTICALLY APPROPRIATE, SURVIVOR-CENTERED APPROACHES THAT PROTECT THE SAFETY AND CONFIDENTIALITY OF VICTIMS AND SURVIVORS OF DOMESTIC VIOLENCE (DV). THIS GOAL WILL BE ACCOMPLISHED THROUGH EXPANDING DIRECT SERVICES STAFF, ENHANCING TRAINING AND DATA COLLECTION, COLLABORATION WITH FIELD EXPERTS AND ORGANIZATIONS WHO SERVE MARGINALIZED COMMUNITIES, AND A COMPREHENSIVE PUBLIC AWARENESS CAMPAIGN. THE HOTLINE IS ONE OF THE LEADING COLLECTORS OF REAL-LIFE SURVIVOR EXPERIENCES, DATA, AND TRENDS. TO COLLECT NEW DATA RELATED TO THE EMERGING ISSUE OF TECHNOLOGY-FACILITATED GENDER-BASED VIOLENCE (TFGBV) AND TO LEARN THE IMPACT OF THIS TYPE OF ABUSE ON SURVIVORS, THE HOTLINE PROPOSES TO ENHANCE DATA SYSTEMS AND PROCESSES TO INCLUDE NEW TFGBV TERMS, DATA FIELDS, AND RESOURCES. THE HOTLINE WILL HIRE A RECORD NUMBER OF ADVOCATES TO PROVIDE LIVE SERVICES TO THOSE SEEKING HELP AND WILL ENSURE ADVOCATES ARE TRAINED ON THE ISSUE OF TFGBV, SUPPORTING SURVIVORS EXPERIENCING THIS TYPE OF ABUSE, AND THE IMPACT ON MARGINALIZED COMMUNITIES. THROUGHOUT THE PROJECT, THE HOTLINE WILL COLLABORATE WITH THE NATIONAL HOTLINE CONSORTIUM AND ORGANIZATIONS WHO SUPPORT COMMUNITIES THAT HAVE BEEN HISTORICALLY MARGINALIZED TO ENSURE OUR WORK IS COMPREHENSIVE AND INTERSECTIONAL. TO GAIN A DEEPER UNDERSTANDING OF SURVIVOR EXPERIENCES AND TO SHARE LEARNINGS MADE POSSIBLE BY EXPANDED DATA COLLECTION CAPABILITIES, THE HOTLINE WILL HOST LISTENING SESSIONS AND ROUNDTABLE DISCUSSIONS WITH THE CONSORTIUM, OVC, AND STAKEHOLDERS IN THE DV FIELD. THE WORK MADE POSSIBLE BY THIS AWARD WILL BE PUBLICIZED VIA A COMPREHENSIVE AWARENESS CAMPAIGN ON TFGBV. THE HOTLINE WILL SUBAWARD A PORTION OF FUNDS TO ABUSED DEAF WOMENS ADVOCACY SERVICES TO LEVERAGE THEIR EXPERTISE ON HOW TFGBV IS IMPACTING THE DEAF/DEAFBLIND COMMUNITY, ENABLE ENHANCEMENTS ON TFGBV TO THEIR SERVICES WEBSITE (THEDEAFHOTLINE.ORG), AND COLLABORATE ON THE TFGBV PUBLIC AWARENESS CAMPAIGN. EXPECTED OUTCOMES INCLUDE INCREASED ACCESS TO 24/7 CRISIS SERVICES FOR SURVIVORS AND VICTIMS OF DV; GREATER ACCESS TO TFGBV EDUCATION AND SAFETY INFORMATION; DATA COLLECTION AND INFORMATION SHARING ON TFGBV; AND COLLABORATION WITH PARTNERS ACROSS THE DV FIELD, AS WELL AS THOSE WHO SERVE HISTORICALLY MARGINALIZED COMMUNITIES, TO ENABLE IMPROVED SERVICE PROVISION FOR VICTIMS AND SURVIVORS.

THE NATIONAL DOMESTIC VIOLENCE HOTLINE (THE HOTLINE) IS THE ONLY 24/7 HOTLINE PROVIDING CRISIS INTERVENTION AND PREVENTION SERVICES VIA PHONE, CHAT, AND TEXT TO ANYONE, AGED 13 AND UP, IMPACTED BY RELATIONSHIP ABUSE. THE HOTLINE AND THEIR PREVENTION PROGRAM FOR YOUTH, LOVE IS RESPECT, PROVIDE FREE, CONFIDENTIAL SERVICES THAT ARE AVAILABLE IN ENGLISH AND SPANISH (THROUGH BILINGUAL ADVOCATES) AND IN 200+ LANGUAGES THROUGH TRANSLATION. DEMAND FOR THE HOTLINE’S SERVICES HAS INCREASED BY NEARLY 50% OVER LAST YEAR. IN FEBRUARY 2022, INCOMING CONTACT VOLUME REACHED HISTORIC LEVELS – IN PART DUE TO THE LAUNCH OF GOOGLE’S CRISIS SEARCH OPTIMIZATION WHICH MADE THE HOTLINE’S INFORMATION MORE ACCESSIBLE. THIS YEAR, THE HOTLINE IS ON TRACK TO RECEIVE AND ANSWER MORE CONTACTS THAN EVER BEFORE. THIS INCREASED VOLUME HAS SIGNIFICANTLY IMPACTED WAIT TIMES. THE HOTLINE PROPOSES TO UTILIZE OVC FUNDING TO EXPAND CAPACITY TO PROVIDE CRISIS INTERVENTION SERVICES USING TRAUMA-INFORMED AND CULTURALLY RESPONSIVE APPROACHES, THAT PROTECT THE SAFETY AND CONFIDENTIALITY OF VICTIMS IN THE U.S. AND ITS TERRITORIES. THIS GOAL WILL BE ACCOMPLISHED BY HIRING A RECORD NUMBER OF PROGRAM SERVICES STAFF INCLUDING ADVOCATES; ENHANCING TRAINING AND QUALITY ASSURANCE; LAUNCHING AN INCLUSIVE PUBLIC AWARENESS CAMPAIGN THAT PROVIDES EDUCATION ON ABUSE AND HARASSMENT AND THE HOTLINE’S 24/7 SPANISH SERVICES; DEVELOPING INFORMATIONAL MATERIALS AND WEBINARS FOR SERVICE PROVIDERS, STAKEHOLDERS, AND OTHER HELPERS; AND BY SHARING KNOWLEDGE AND LEVERAGING THE EXPERTISE OF OTHERS IN THE DOMESTIC VIOLENCE FIELD. APPLYING UNDER PRIORITY AREA 1A, TRAINING ENHANCEMENTS UNDER THIS AWARD WILL INVOLVE ASSESSING AND UPDATING THE HOTLINE’S TRAINING CURRICULUM AND PROVIDING CONTINUING EDUCATION FOR ADVOCATES TO ENSURE RELEVANT, HIGH-QUALITY, AND SURVIVOR-CENTERED SERVICES. THIS WILL INCLUDE SUPPORTING THOSE EXPERIENCING ONLINE ABUSE AND HARASSMENT AND SUPPORTING SURVIVORS WHO HAVE BEEN HISTORICALLY MARGINALIZED (BIPOC, LGBTQ+, AND INDIVIDUALS WITH DISABILITIES). THE HOTLINE’S 2022 ONLINE HARASSMENT AND ABUSE SURVEY WILL BE KEY IN INFORMING THESE EFFORTS, DEVELOPING MATERIALS, AND THE PUBLIC AWARENESS CAMPAIGN THAT WILL PROVIDE CULTURALLY SPECIFIC EDUCATION ON ONLINE ABUSE AND HARASSMENT. ADDITIONALLY, THE HOTLINE WILL SUBAWARD FUNDING TO BATTERED WOMEN’S JUSTICE PROJECT TO PROVIDE VICTIMS WITH LEGAL SUPPORT REGARDING CUSTODY, AND TO ESPERANZA UNITED FOR THEIR PARTNERSHIP ON THE PUBLIC AWARENESS CAMPAIGN. THE PROPOSED ACTIVITIES WILL SIGNIFICANTLY INCREASE ACCESS TO 24/7 CRISIS SERVICES FOR VICTIMS AND SURVIVORS OF DOMESTIC VIOLENCE, DECREASE WAIT TIMES ACROSS HOTLINE CHANNELS, ENSURE ADVOCATES ARE EQUIPPED WITH NECESSARY INFORMATION TO DELIVER HIGH-QUALITY AND CULTURALLY RESPONSIVE SERVICES, AND PROVIDE ENHANCED EDUCATION, INFORMATION, AND RESOURCES ON EMERGING DOMESTIC VIOLENCE TOPICS.

TRAINING AND TECHNICAL ASSISTANCE FOR CAMPUS VICTIM SERVICES - RELATIONSHIP ABUSE PREVENTION AND TRAINING (RAPT)

NATIONAL DATING ABUSE HELPLINE

NATIONAL DATING ABUSE HELPLINE

NATIONAL DOMESTIC VIOLENCE HOTLINE TRAINING AND TA

TRAINING AND TECHNICAL ASSISTANCE TO PREVENT YOUTH SEXUAL ASSAULT, DOMESTIC VIOLENCE, STALKING AND HUMAN TRAFFICKING.

NATIONAL TEEN DATING ABUSE HELPLINE-YOUTH GRANT PROGRAM

STC6-2022

NATIONAL TEEN DATING ABUSE HELPLINE-TECHNICAL ASSISTANCE CONTINUATION

SDVC-2021

SDVC-2020

SDVC-2019

FAMILY VIOLENCE HOTLINE - DISASTER RELIEF

SDVC-2018

2017 SDVC

2016 SDVC

TEXAS STATE DOMESTIC VIOLENCE COALITION

2010 SDVC

2009 SDVC

2015 SDVC

2014 SDVC

2011 SDVC

2012 SDVC

2008 SDVC

2013 SDVC

STRENGTHENING SERVICES TO VICTIMS THROUGH PREVENTION ACTIVITIES AND MEMBER SERVICES

INCREASING SAFETY, JUSTICE, AND OPPORTUNITY FOR VICTIMS OF FAMILY VIOLENCE IN TEXAS THROUGH MEMBER SERVICES AND COMMUNITY OUTREACH

BUILDING A SAFER TEXAS: SUPPORT FOR SERVICE PROVIDERS AND COMMUNITY COLLABORATIONS

SDC3-2020

"THIRTY YEARS OF BUILDING A SAFER TEXAS: PAST, CURRENT, AND FUTURE" - TEXAS COUNCIL ON FAMILY VIOLENCE 2008 ANNUAL CONFERENCE

ENHANCING DATA COLLECTION ANALYSIS AND DISSEMINATION TO IMPROVE IMPACT SYSTEMS REFORM AND DIRECT SERVICES FOR CRIME VICTIMS