The Mental Health Association Of New York City Inc

COOPERATIVE AGREEMENT FOR NATIONAL SUICIDE PREVENTION LIFELINE AND DISASTER DISTRESS HELPLINE - BUILDING ON ITS LEADERSHIP OF THE NATIONAL SUICIDE PREVENTION LIFELINE/DISASTER DISTRESS HELPLINE (LIFELINE/DDH) SINCE 2004, THE MENTAL HEALTH ASSN. OF NYC (D/B/A VIBRANT) WILL EXTEND ITS PROVEN EXPERIENCE AND PARTNERSHIPS TO SCALE LIFELINE/DDH'S REACH, CAPACITY, INNOVATION, AND QUALITY SERVICE FOR 988, TO EQUITABLY AND EFFECTIVELY SERVE ALL PERSONS IN MENTAL HEALTH AND SUICIDAL CRISIS IN THE U.S. AND ITS TERRITORIES, INCLUDING THOSE AFFECTED BY DISASTERS. 988 HAS THE POTENTIAL TO BENEFIT 39M PEOPLE ANNUALLY (ESTIMATED PEOPLE IN CRISIS WITH MEANS TO CONTACT 988). ABOUT 12M PEOPLE CURRENTLY CALL THE LIFELINE, LOCAL/REGIONAL CRISIS CENTERS, AND 911 FOR MENTAL HEALTH/SUICIDAL CRISES EACH YEAR. TO ASSURE SEAMLESS SERVICE CONNECTION, VIBRANT WILL: CONTINUE WORK WITH THE NATION'S TOP TELEPHONY SYSTEMS FOR CONNECTING 911 CALLS -- MAINTAIN A CALL ROUTING SYSTEM THAT EFFICIENTLY LINKS CALLERS TO NEAREST CERTIFIED CENTERS TO EFFECTIVELY COORDINATE LOCAL CARE, OR NATIONAL BACKUP CENTERS TO ENSURE THAT ALL CALLS ARE ANSWERED; AND IMPLEMENT A STATE-OF-THE ART, UNIFIED COMMUNICATIONS PLATFORM TO ENABLE NETWORK-WIDE PHONE/CHAT/TEXT INTEROPERABILITY, REAL-TIME MONITORING AND MANAGEMENT OF SERVICE CONNECTIVITY AND PERFORMANCE DATA. TO ASSURE THAT 90% OF CALLS ARE ANSWERED WITHIN A CALLER'S STATE, VIBRANT WILL CONTINUE WORKING WITH THE NATIONAL ASSN. OF STATE MENTAL HEALTH PROGRAM DIRECTORS TO LEVERAGE WELL-ESTABLISHED RELATIONSHIPS WITH EVERY STATE AND COUNTY PUBLIC MENTAL HEALTH AUTHORITY, AS WELL AS PROMINENT ACCREDITATION ORGANIZATIONS TO RECRUIT AND SUFFICIENTLY RESOURCE LIFELINE CENTERS FOR 988. VIBRANT WILL CONTINUE TO EXTEND ITS REACH TO HIGH-RISK, MARGINALIZED, AND UNDER-SERVED POPULATIONS BY: ASSURING THAT VETERANS AND SERVICE MEMBERS ARE EFFICIENTLY CONNECTED WITH THE VETERANS CRISIS LINE; MAINTAINING A SPANISH-SPEAKING SUBNETWORK AND LANGUAGELINE SOLUTIONS TO ASSIST NON-ENGLISH-SPEAKING CALLERS; AND WORKING WITH LONG-STANDING PARTNERS TO IMPLEMENT TRAININGS AND ACCESS TO SPECIAL SERVICES FOR SUPPORTING LBGTQ, NATIVE AMERICAN, RURAL, AND BIPOC POPULATIONS TO EXPAND SERVICE AWARENESS OUTREACH AND ENGAGEMENT, VIBRANT WILL: CONTINUE PARTNERSHIPS WITH MEDIA INFLUENCERS INCLUDING FACEBOOK AND GOOGLE TO BUILD ON ITS SUCCESSFUL PUBLIC MESSAGING STRATEGIES; AND COORDINATE COMMUNICATIONS THROUGH ITS FOUR LIFELINE AND DDH NATIONAL ADVISORY COMMITTEES TO ESTABLISH FIELD CONSENSUS FOR INDUSTRY STANDARDS AND ADDRESS BARRIERS TO PROJECT GOALS. TO ASSURE QUALITY LIFELINE/DDH SERVICES, VIBRANT WILL ENABLE NETWORK-WIDE, ONLINE AND FACE-TO-FACE TRAININGS ON EVIDENCE-BASED, RISK/SAFETY ASSESSMENTS, IMMINENT RISK STANDARDS, AND RELATED BEST PRACTICES, WITH ONGOING NETWORK QUALITY IMPROVEMENT MONITORING AND EVALUATION, SUPPORTED BY THE RESEARCH FOUNDATION FOR MENTAL HYGIENE.

MHA OF NEW YORK D/B/A VIBRANT EMOTIONAL HEALTH - 988 LIFELINE ADMINISTRATOR EXPANSION - VIBRANT EMOTIONAL HEALTH OPERATES THE 988 SUICIDE & CRISIS LIFELINE INFRASTRUCTURE AT NATIONAL SCALE. VIBRANT PROPOSES PROJECT 988 FORWARD TO SUSTAIN UNINTERRUPTED ACCESS TO CRISIS SUPPORT NATIONWIDE WHILE ADVANCING THE CAPABILITIES, PERFORMANCE, AND CLINICAL RESPONSIVENESS OF THE 988 LIFELINE AS DEMAND CONTINUES TO GROW. SERVING A PROJECTED 60M AMERICANS OVER THE COURSE OF FIVE YEARS, 988 LIFELINE WILL REMAIN THE CENTRAL HUB OF THE NATIONAL BEHAVIORAL HEALTH CONTINUUM IN REDUCING SUICIDE AND OVERDOSE DEATH. AS THE FOUNDING ADMINISTRATOR AND CURRENT GRANTEE, VIBRANT PROVIDES CONTINUITY AND OPERATIONAL EXPERTISE OVERSEEING A CORE PUBLIC SAFETY SERVICE AND WORKS IN CLOSE PARTNERSHIP WITH SAMHSA TO SUPPORT PERFORMANCE, QUALITY, AND CONSISTENCY NATIONWIDE. SINCE THE NATIONAL LAUNCH OF 988 IN 2022, THE LIFELINE HAS SERVED 20+ MILLION HELP-SEEKERS, WITH EVIDENCE INDICATING THAT MOST CRISIS SUICIDAL CALLERS (98%) FIND THE INTERACTION HELPFUL AND OFTEN LIFESAVING (GOULD, 2025). THE 988 LIFELINE PROVIDES UNIVERSAL ACCESS TO CRISIS SUPPORT WHILE PRIORITIZING POPULATIONS AT ELEVATED RISK FOR SUICIDE, OVERDOSE, AND ACUTE MENTAL HEALTH OR SUBSTANCE USE CRISES, INCLUDING INDIVIDUALS IN ACUTE DISTRESS, PEOPLE SEEKING HELP ON BEHALF OF OTHERS, RURAL RESIDENTS, MILITARY VETERANS AND SERVICE MEMBERS, AND COMMUNITIES EXPERIENCING CHALLENGES IN ACCESS TO BEHAVIORAL HEALTH CARE. 988 FORWARD IS IMPLEMENTED THROUGH THE FORWARD OPERATING FRAMEWORK: FIRST RESPONSE FOCUSED, OVERSIGHT OF PERFORMANCE, FORECASTING, AND SURGE GOVERNANCE, RESILIENT INTEROPERABLE TECHNOLOGY, INFRASTRUCTURE, AND CYBERSECURITY, WELL-GOVERNED DATA SYSTEMS THAT SUPPORT TRANSPARENCY AND DATA PRIVACY, APPLIED RESEARCH, EVALUATION, AND EVIDENCE TRANSLATION THAT INFORMS RIGOROUS CLINICAL STANDARDS, WORKFORCE TRAINING, AND BEST PRACTICES, AND DATA-INFORMED QUALITY ASSURANCE, SENTINEL EVENT REVIEW, AND CONTINUOUS QUALITY IMPROVEMENT. THE FORWARD FRAMEWORK IS SUPPORTED BY CROSS-CUTTING FUNCTIONS, FEDERAL PARTNERSHIP AND FINANCIAL STEWARDSHIP THAT ENABLE COORDINATION, REINFORCE ACCOUNTABILITY, AND SUPPORT SUSTAINABILITY ACROSS ALL DOMAINS. BUILDING ON DEMONSTRATED SUCCESS, 988 FORWARD AIMS TO DRIVE TOWARDS OUR OVERALL GOAL TO MEANINGFULLY DECREASE SUICIDE RATES AND UNINTENTIONAL OVERDOSE ACROSS THE COUNTRY, WITH THE ULTIMATE GOAL OF ENDING THEM. THIS WILL BE ACHIEVED THROUGH STRATEGICALLY OFFERING 1) A RELIABLE, RESPONSIVE, AND ADAPTIVE 988 LIFELINE THAT REMAINS ACCESSIBLE 24/7/365, SUPPORTED BY 2) VIBRANTCONNEX TECHNOLOGY ECOSYSTEM WHILE ENHANCING THE INTEROPERABILITY, AND RESILIENCY AND SECURITY OF THE NATIONAL 988 INFRASTRUCTURE, ENHANCED BY 3) SUICIDE/SUBSTANCE MISUSE VIBRANT-LED CLINICAL EXPERTISE, UNDERGIRDED BY 4) MEASURABLE OPERATIONAL EXCELLENCE, AND CENTERED AROUND, 5) MAINTAINING THE PUBLIC TRUST IN DATA PRIVACY. 988 FORWARD WILL STRENGTHEN AN EXISTING INTEGRATED DATA ECOSYSTEM TO SUPPORT REPORTING, RESEARCH, AND EVALUATION, WHILE REINFORCING A CULTURE OF CLINICAL EXCELLENCE THROUGH TRAINING STANDARDS, QUALITY MONITORING, AND CONTINUOUS IMPROVEMENT. IT WILL ALSO MAINTAIN A COLLABORATIVE AND RESPONSIVE NATIONAL NETWORK MODEL, STRENGTHEN AN ACCESSIBLE DIGITAL COMMUNICATIONS ECOSYSTEM TO BUILD PUBLIC AWARENESS AND TRUST, AND ENSURE ROBUST FISCAL ACCOUNTABILITY IN PARTNERSHIP WITH SAMHSA. MEASURABLE OBJECTIVES FOCUS ON SUSTAINING ACCESS, PERFORMANCE, AND QUALITY AT NATIONAL SCALE WHILE 1) MAINTAINING UNINTERRUPTED 24/7/365 ACCESS TO THE 988 LIFELINE AND 2) SUPPORTING ANNUAL GROWTH IN SERVICE VOLUME OF APPROXIMATELY 20 TO 30 PERCENT. ALL ACTIVITIES REMAIN GROUNDED IN SAMHSA'S STRATEGIC PRIORITIES. WITH ESTABLISHED NATIONAL INFRASTRUCTURE, EXPERIENCED LEADERSHIP, AND STRONG PARTNERSHIP WITH SAMHSA, VIBRANT IS UNIQUELY POSITIONED TO SUSTAIN AND ADVANCE THE LIFELINE AS A TRUSTED NATIONAL RESOURCE THAT ENSURES TIMELY, COMPASSIONATE, AND EFFECTIVE SUPPORT FOR PEOPLE IN CRISIS WHILE STRENGTHENING THE NATION'S BEHAVIORAL HEALTH RESPONSE SYSTEM.

988 SUICIDE AND CRISIS LIFELINE OPERATIONS - THE 988 SUICIDE AND CRISIS LIFELINE OPERATIONS GRANT IS AIMED AT SUPPORTING THE CONTINUOUS PROVISION OF CALL, CHAT, AND TEXT SERVICES FOR ANYONE IN THE U.S. WHO IS EXPERIENCING A MENTAL HEALTH OR SUICIDE CRISIS OR THOSE WHO CARE ABOUT THEM. THE GRANT FOCUSES ON MAINTAINING AND UPDATING NETWORK OPERATIONS, AND INFRASTRUCTURE, MONITORING AND REPORTING, AND ENSURING OVERSIGHT OF ALL LIFELINE ACTIVITIES, AS WELL AS PROMOTION OF THE LINE. THROUGH THIS PROJECT, 988 LIFELINE HAS THE POTENTIAL TO REACH OVER 7.5 MILLION USERS IN THE COMING YEAR. WITH THIS FUNDING, VIBRANT WILL INCREASE ITS MONITORING OF CENTER PERFORMANCE AND CENTER COORDINATION IN ORDER TO MEET PERFORMANCE EXPECTATIONS. THIS WILL BE ACHIEVED THROUGH THE DEVELOPMENT, ROLLOUT, AND UPTAKE OF NEW TECHNOLOGY AND OPERATIONS TOOLS, INCLUDING THE UNIFIED PLATFORM. ONGOING MAINTENANCE OF OPERATIONAL REPORTING, WORKFORCE MANAGEMENT TOOLS, NETWORK HEALTH MONITORING, THE CENTER MANAGEMENT SYSTEM, EXTERNAL PARTNER DASHBOARDS, A PUBLIC WEBSITE FOR NETWORK HEALTH AND PERFORMANCE, COMMUNICATIONS AND MEDIA DASHBOARDS, SECURE TOOLS TO FACILITATE QUALITY ASSURANCE ACTIVITIES, INFORMATION REQUESTS, AND A SYSTEM FOR BETTER MANAGING THE SUBAWARDEES WILL FURTHER SUPPORT PERFORMANCE GOALS. VIBRANT WILL INTEGRATE AND FURTHER DEVELOP CULTURALLY RESPONSIVE PILOT AND SUBNETWORK PROGRAMS. VIBRANT WILL ALSO DEVELOP AND IMPLEMENT A COMPREHENSIVE ANNUAL TRAINING PLAN THAT COVERS MANDATED CORE COMPETENCIES IN SUICIDE RISK ASSESSMENT AND PREVENTION AS WELL AS OPTIONAL, RELATED CONTENT TRAINING. VIBRANT WILL ACCOMPLISH THIS GOAL THROUGH THE EXPANSION OF THE RECENTLY LAUNCHED LEARNING MANAGEMENT SYSTEM. COMPLIANCE WITH MANDATED TRAINING IS TRACKED IN THE LMS AND MONITORED BY DESIGNATED STAFF. TRAINING CONTENT WILL ALIGHT WITH EQUITY GOALS THAT ADDRESS THE PROVISION OF TAILORED, PERSON-CENTERED APPROACHES TO ALL CALLERS, TEXTERS, AND CHATTERS, IN PARTICULAR, TO MEET THE NEEDS OF HISTORICALLY AND INTENTIONALLY HARMED GROUPS. FINALLY, VIBRANT WILL DEVELOP AND ENACT A PROMOTION AND MARKETING STRATEGY IN CONJUNCTION WITH SAMHSA AND HHS COMMUNICATIONS AND MARKETING STRATEGY. THIS STRATEGY WILL FOCUS ON GENERAL AWARENESS OF 988 TO DRIVE VOLUME, WITH TARGETED APPROACHES TO REACH HISTORICALLY MARGINALIZED AND HARMED POPULATIONS.

988 NATIONAL SUICIDE PREVENTION LIFELINE EXPANSION FOR BEHAVIORAL HEALTH CRISIS RESPONSE - TO ASSURE THE SUCCESSFUL LAUNCH AND CONTINUING OPERATIONS OF 988 BEGINNING IN JULY 2022, VIBRANT EMOTIONAL HEALTH (VIBRANT) WILL APPLY $152M OVER TWO YEARS TO EXPAND WORKFORCE AND INFRASTRUCTURE FOR THE NATIONAL SUICIDE PREVENTION LIFELINE'S NATIONAL BACKUP CENTERS, TEXT/CHAT CENTERS, SPANISH LANGUAGE CENTERS, AND SPECIALIZED SERVICES FOR HIGH-RISK POPULATIONS TO EFFECTIVELY SERVE ALL PERSONS IN MENTAL HEALTH OR SUICIDAL CRISIS SEEKING HELP THROUGH 988. 988 HAS THE POTENTIAL TO BENEFIT 39M PEOPLE ANNUALLY, WITH NEARLY 3.6M PROJECTED CONTACTS TO 988 IN FY22 AND OVER 7.5M IN FY23. TO FORTIFY THE NETWORK'S SAFETY NET IN PREPARATION FOR 988'S PROJECTED DEMAND, AN UNPRECEDENTED INCREASE IN FUNDING WILL BE PROVIDED TO THE NATIONAL PHONE BACKUP AND DIGITAL CRISIS CENTERS TO FULLY DEDICATE WORKFORCE RESOURCES (RESPONDERS, TRAINERS, SUPERVISORS, WELLNESS SUPPORTS) TOWARDS THE GOAL OF REACHING A 911-EQUIVALENT STANDARD OF 95% OF CALLS ANSWERED IN 20 SECONDS. VIBRANT WILL MAXIMIZE WORKFORCE EFFICIENCIES IN FY23 WHEN ALL NATIONAL PHONE, CHAT, AND TEXT COUNSELORS WILL BE REQUIRED TO LOG INTO A UNIFIED PLATFORM, ALLOWING 988 CONTACTS TO BE IMMEDIATELY ROUTED TO THE FIRST AVAILABLE COUNSELOR ACROSS ALL NATIONAL CENTERS. TO BETTER ASSURE CONTINUING CARE AND SAFETY FOR INDIVIDUALS AT RISK CONTACTING 988, VIBRANT WILL ENABLE ALL NATIONAL SERVICES TO HAVE THE TRAINING AND STAFFING RESOURCES NECESSARY TO PROVIDE FOLLOW-UP CONTACTS FOR PERSONS PRESENTING WITH SOME SUICIDAL RISK. VIBRANT WILL ESTABLISH 988 NATIONAL COMMUNITIES OF PRACTICE WITH 911 (PSAPS) AND MOBILE CRISIS RESPONSE STAKEHOLDERS, BUILDING AND MAINTAINING NATIONAL DATABASES OF LOCAL RESOURCES, AS WELL AS CO-CREATING AND IMPLEMENTING OPTIMAL PROTOCOLS FOR NATIONAL CENTERS' COORDINATION OF COMMUNITY DISPATCH FOR LOCAL CRISIS OUTREACH AND EMERGENCY SERVICES. VIBRANT WILL CONTINUE ITS SUCCESSFUL PARTNERSHIP WITH THE VETERANS CRISIS LINE (VCL) TO ASSURE THAT VETERANS AND THEIR FAMILY MEMBERS CONTACTING 988 CAN READILY ACCESS VCL OR OTHER SUPPORT SERVICES SPECIFICALLY DESIGNED TO ADDRESS THEIR NEEDS. FURTHER, VIBRANT'S NEW EQUITY AND BELONGING DIVISION WILL COLLABORATE WITH A DIVERSE RANGE OF EXPERTS AND ORGANIZATIONS TOWARDS ESTABLISHING RAPID ACCESS TO CULTURALLY COMPETENT SERVICES TO EFFECTIVELY ADDRESS THE NEEDS OF INDIVIDUALS FROM HIGHER RISK AND HISTORICALLY MARGINALIZED COMMUNITIES. TO ACHIEVE THIS GOAL, VIBRANT WILL BEGIN WITH IMPLEMENTING 988 PILOT PROJECTS FOR OPTIMALLY SERVING PERSONS FROM LBGTQ+, AMERICAN INDIAN/ALASKAN NATIVE, AND DEAF/HARD OF HEARING COMMUNITIES. VIBRANT WILL ENHANCE UNIFORM SERVICE QUALITY FOR ALL PERSONS ACCESSING 988 BY DEVELOPING AND REQUIRING AN ONLINE TRAINING PROGRAM FOR ALL 988 COUNSELORS, COMPRISING BEST PRACTICES IN ENGAGEMENT, ASSESSMENT, AND INTERVENTION FOR PEOPLE IN CRISIS. A LIFELINE QI DEPARTMENT WILL COLLECT AND MONITOR DATA ON KEY PERFORMANCE INDICATORS (KPIS) FOR CENTERS, WHICH WILL BE USED TO REFINE SUPERVISION, TRAINING, AND QUALITY ASSURANCE EFFORTS ACROSS ALL NATIONAL SERVICES. VIBRANT WILL WORK CLOSELY WITH STATES AND LOCAL CRISIS CENTERS TO ALIGN KPI EXPECTATIONS ACROSS THE NETWORK, AS WELL AS ENHANCE NETWORK-WIDE 988 WORKFORCE RECRUITMENT, DEVELOPMENT, AND MANAGEMENT.

988 NATIONAL SUICIDE PREVENTION LIFELINE EXPANSION FOR BEHAVIORAL HEALTH CRISIS RESPONSE

988 SUICIDE AND CRISIS LIFELINE ACCESS IMPROVEMENT PROJECT - THE 988 SUICIDE AND CRISIS LIFELINE ACCESS IMPROVEMENT PROJECT SUPPORTS THE EXPANSION OF 988 LIFELINE SERVICES FOR ANYONE IN THE U.S. WHO IS EXPERIENCING A MENTAL HEALTH OR SUICIDE CRISIS OR THEIR LOVED ONES. NAMELY, THIS PROJECT WILL ENHANCE THE INFRASTRUCTURE FOR 988 OPERATIONS AND WORKFORCE MANAGEMENT TO MEET INCREASED SERVICE DEMANDS AND EXPAND LANGUAGE AND ACCESS OPTIONS; STRENGTHEN TECHNICAL ASSISTANCE, COMMUNICATION, AND ENGAGEMENT WITH NETWORK CENTERS TO IMPROVE NETWORK PERFORMANCE; AND EXPAND SUPPORT FOR POPULATIONS AT HIGH RISK OF SUICIDE. THROUGH THIS PROJECT, 988 LIFELINE HAS THE POTENTIAL TO REACH OVER 7.5 MILLION USERS IN THE COMING YEAR. THIS WILL BE ACHIEVED BY: 1. IMPROVING OPERATIONAL EFFICIENCY AND PERFORMANCE THROUGH THE DEVELOPMENT OF ENHANCED OPERATIONAL REPORTING, WORKFORCE MANAGEMENT TOOLS, ENHANCED NETWORK HEALTH MONITORING, AND ALERTING, THE CREATION OF A CENTRAL MANAGEMENT SYSTEM, EXTERNAL PARTNER DASHBOARDS, A PUBLIC WEBSITE TO PROVIDE TRANSPARENCY INTO NETWORK HEALTH AND PERFORMANCE, COMMUNICATIONS AND MEDIA DASHBOARDS, SECURE TOOLS TO FACILITATE QUALITY ASSURANCE ACTIVITIES, A SYSTEM FOR MANAGING INFORMATION REQUESTS AND A SYSTEM FOR BETTER MANAGING THE SUB AWARDEES THAT WILL SUPPORT THE EXPANSION OF SERVICES. FOR SPANISH LANGUAGE SERVICES VOICE, CHAT AND TEXT WILL BE EXPANDED BY CONTRACTING WITH ADDITIONAL CRISIS CENTERS WITH SPANISH-SPEAKING COUNSELORS, INVESTING THE IN THE TRANSLATION OF TRAINING MATERIALS, RESOURCES, AND PUBLIC COMMUNICATIONS, AND EXPANDING OUR USE OF TRANSLATION SERVICES ACCESS IN NETWORK COMMUNICATIONS. WE WILL BUILD SERVICES FOR THE DEAF AND HARD OF HEARING BY INVESTING IN VIDEO PHONE ACCESS AND EXPANDING CONTRACTS WITH CENTERS WORKING WITH DEAF AND HARD OF HEARING COMMUNITIES. 2. INCREASING COMMUNICATION WITH ALL CENTERS, PROVIDING ADDITIONAL ENGAGEMENT AND TARGETED TECHNICAL ASSISTANCE TO LOW-PERFORMING CENTERS AND STATES, AND PROVIDING ADDITIONAL TECHNICAL SUPPORT TO BETTER COORDINATE COMMUNICATIONS, MEETINGS, AND OTHER ACTIVITIES. ENHANCEMENTS TO NETWORK INFRASTRUCTURE WILL FURTHER SUPPORT THIS AIM BY PROVIDING MORE VISIBILITY INTO PERFORMANCE GAPS, MORE TIMELY NOTIFICATION OF CONCERNS, AND NEW WORKFORCE MANAGEMENT TOOLS TO BETTER SUPPORT PERFORMANCE IMPROVEMENT. 3. EXPANDING CONNECTION OPTIONS TO POPULATIONS AT HIGH RISK OF SUICIDE INCLUDING LBGTQIA, AMERICAN INDIAN AND ALASKAN NATIVE, RURAL INDIVIDUALS, INDIVIDUALS WITH MENTAL ILLNESS AND SUBSTANCE USE DISORDERS, BLACK AND AFRICAN AMERICAN YOUTH, AND OLDER MEN, BY ENGAGING COMMUNITY EXPERTS, DEVELOPING NETWORK TRAINING, AND CONTRACTING WITH CENTERS THAT SPECIALIZE IN PROVIDING SERVICES TO THESE POPULATIONS. WE WILL ENGAGE IN EVALUATION EFFORTS TO BETTER UNDERSTAND PREFERRED METHODS OF CONTACT FOR EACH OF THESE POPULATIONS AND IDENTIFY ADDITIONAL POPULATIONS WHO MAY BE AT INCREASED RISK.

COOPERATIVE AGREEMENT FOR NETWORKING, CERTIFYING AND TRAINING SUICIDE PREVENTION HOTLINES AND DISASTER DISTRESS HELPLINE

COOPERATIVE AGREEMENT FOR NATIONAL SUICIDE PREVENTION LIFELINE AND DISASTER DISTRESS HELPLINE

LINK2HEALTH SOLUTIONS (L2HS), IN PARTNERSHIP WITH THE NATIONAL ASSOCIATION OF STATE MENTAL HEALTH PROGRAM DIRECTORS (NASMHPD), THE NATIONAL COUNCIL FOR BEHAVIORAL HEALTH (NCBH), LIVING WORKS (LW), THE NATIONAL ASSOCIATION OF CRISIS ORGANIZATION DIRECTORS (NASCOD) AND CONTACT USA (CUSA), WILL MANAGE THE NATIONAL SUICIDE PREVENTION LIFELINE (LIFELINE) AND THE DISASTER DISTRESS HELPLINE (DDH), TO FURTHER ENHANCE AND STRENGTHEN THE LIFELINE AND DDH'S CAPACITY TO EFFECTIVELY REACH AND SERVE THE TOTAL POTENTIAL NUMBER OF PERSONS AT RISK FOR SUICIDE AND/OR DISASTER-RELATED DISTRESS WHO MIGHT SEEK TELEPHONIC, CHAT OR TEXT-BASED (SMS) HELP WITHIN THE U.S. L2HS WILL WORK WITH WEST, INC.-THE NATION'S TOP TELEPHONY SYSTEMS VENDOR FOR CONNECTING 911 CALLS--TO MAINTAIN A SYSTEM OF TOLL-FREE SUICIDE PREVENTION LINES THAT EFFICIENTLY LINKS CALLERS TO THE NEAREST NETWORKED CENTER FOR LOCAL ASSISTANCE. L2HS WILL CONTINUE TO FACILITATE 24/7 PROVISION OF CHAT (LIFELINE) AND SMS (DDH) TECHNOLOGY PLATFORMS THROUGH SITEMAX AND ICAROL (CHAT) AND MOSIO (SMS) SYSTEMS. L2HS WILL CONTINUE TO REGULARLY PROVIDE DATA TO SAMHSA AND THE NETWORK DEMONSTRATING CONNECTIVITY AND OTHER USER TREND REPORTS TO MONITOR SERVICE ACTIVITY AND QUALITY. TOWARDS THE GOAL OF BUILDING NETWORK COMMUNICATIONS, CAPACITY AND COHESION, L2HS AND ITS PARTNERS WILL UTILIZE A VARIETY OF REMOTE (E.G., WEB-BASED NEWSLETTERS, ONLINE NETWORK RESOURCE CENTER, TELEPHONIC AND EMAIL OUTREACH AND EDUCATION) AND DIRECT (CONFERENCES, WORKSHOPS) COMMUNICATIONS APPROACHES THAT HAVE PROVEN EFFECTIVE IN ATTRACTING VALUABLE CENTERS FROM UNDERSERVED AREAS OF THE COUNTRY AND BUILDING A "COMMUNITY OF PRACTICE" FOR CRISIS CENTERS.

SPH COVID-19

CONTINUUM OF CARE PROGRAM

OVC FY 10 SUPPORT FOR VICTIMS OF THE SEPTEMBER 11, 2001 TERRORIST ATTACKS. MENTAL HEALTH ASSOCIATION OF NEW YORK CITY'S PROPOSAL: A DECADE LATER,HEAL

COOP. AGREEMT. FOR NETWORKING, CERTIFYING, AND TRAINING SUICIDE PREV. HOTLINES AN

INCREASING ACCESS TO MENTAL HEALTH SUPPORT FOR FAMILIES AND CAREGIVERS OF LGBTQI+ YOUTH IN QUEENS, NY - SUMMARY: THIS PROJECT AIMS TO INCREASE ACCESS TO MENTAL HEALTH (MH) SUPPORT FOR FAMILIES/CAREGIVERS OF LGBTQI+ YOUTH WITH SPECIAL EMPHASIS ON THOSE WHO HAVE ATTEMPTED SUICIDE, ARE EXPERIENCING SUICIDAL IDEATION, AND/OR ARE EXPERIENCING BEHAVIORAL HEALTH (BH) ISSUES THAT PLACE THEM AT RISK OF SUICIDE. THE TARGET POPULATION INCLUDES LGBTQI+ YOUTH & YOUNG ADULTS UP TO 24 YEARS OLD & THEIR FAMILIES LIVING IN QUEENS, NEW YORK WITH FOCUS ON BIPOC, MIGRANTS, ASYLUM SEEKERS, UNDOCUMENTED YOUTH/FAMILIES, UNHOUSED YOUTH/FAMILIES, AND ALL LGBTQI+ YOUTH WHO ARE EXPERIENCING SIGNIFICANT PHYSICAL, PSYCHOLOGICAL OR BH CONDITIONS. THE PROJECT ANTICIPATES SERVING 600 FAMILIES DURING ITS 3-YEAR DURATION (200 ANNUALLY). STRATEGIES AND INTERVENTIONS: THE PROJECT WILL IMPLEMENT A RANGE OF ACTIVITIES SUCH AS OUTREACH AND ENGAGEMENT, TAILORED COMMUNITY REFERRALS, FAMILY COUNSELING, COMMUNITY MH TRAINING, YOUTH & FAMILY PEER SUPPORT, AND COLLABORATION WITH YOUTH-SERVING AGENCIES. SERVICE DELIVERY WILL BE TAILORED TO MEET THE SPECIFIC NEEDS OF THE POPULATION, CONSIDERING CULTURAL, LINGUISTIC, AND ACCESS NEEDS. PROJECT GOALS & MEASURABLE OBJECTIVES: 1) INCREASE PARTICIPATION OF LGBTQI+ YOUTH & THEIR FAMILIES/ CAREGIVERS IN VIBRANT’S FAMILY AND YOUTH PEER SUPPORT (FYPS) PROGRAM. OBJECTIVES: ENGAGE 200 FAMILIES OF LGBTQI+ YOUTH IN FYPS, ANNUALLY; ESTABLISH REFERRAL RELATIONSHIPS WITH 24 COMMUNITY ORGANIZATIONS, INCLUDING 6 LGBTQI+-SERVING ORGANIZATIONS; AND COMPLETE QUARTERLY PUBLIC AWARENESS EVENTS IN HIGH TRAFFIC/HIGH NEED COMMUNITY DISTRICTS. 2) DECREASE THE RATE OF SUICIDE/ATTEMPTED SUICIDE AMONGST LGBTQI+ YOUTH & THEIR FAMILIES/CAREGIVERS. OBJECTIVES: PROVIDE CULTURALLY COMPETENT, TRAUMA INFORMED FYPS TO 100% OF PARTICIPANTS; PROVIDE SUICIDE RISK ASSESSMENTS TO 75% OF PARTICIPANTS AND MAKE WARM REFERRALS TO CLINICAL BH CARE PROVIDERS TO 100% OF PARTICIPANTS IN NEED; DEVELOP SUICIDE SAFETY PLANS WITH 100% OF PARTICIPANTS WHO SCREEN POSITIVE FOR SUICIDAL IDEATION; AND CONDUCT QUARTERLY TARGETED SOCIAL MEDIA CAMPAIGNS TO ELEVATE YOUTH VOICE AND RAISE AWARENESS ABOUT SUICIDE PREVENTION. 3) DECREASE THE PREVALENCE OF HEALTH AND BH RISKS AMONGST LGBTQI+ YOUTH & THEIR FAMILIES/ CAREGIVERS. OBJECTIVES: PROVIDE PERSON-CENTERED COUNSELING AND SUPPORT PROGRAMS TO 100% OF PARTICIPANTS; CONDUCT BASIC HEALTH SCREENINGS FOR 100% OF PARTICIPANTS AND MAKE WARM REFERRALS TO CARE-SPECIFIC PROVIDERS FOR 100% OF PARTICIPANTS IN NEED; COMPLETE EVIDENCE-BASED BH ASSESSMENTS FOR 100% OF PARTICIPANTS UPON INTAKE AND AT LEAST ANNUALLY AND PROVIDE WARM REFERRALS TO BH PROVIDERS FOR 100% OF PARTICIPANTS IN NEED; CONDUCT SUD SCREENING FOR 100% OF PARTICIPANTS AND PROVIDE WARM REFERRALS TO SUD TREATMENT PROVIDERS FOR 100% OF PARTICIPANTS IN NEED; AND CONDUCT BASIC NEEDS ASSESSMENTS FOR 100% OF PARTICIPANTS TO IDENTIFY NEEDS RELATED TO SDOH AND PROVIDE WARM REFERRALS TO SUPPORT AGENCIES FOR 100% OF PARTICIPANTS IN NEED. 4) INCREASE FAMILY/CAREGIVER-SPECIFIC SUPPORT FOR FAMILY MEMBERS/CAREGIVERS OF LGBTQI+ YOUTH TO ENCOURAGE SAFE AND AFFIRMING FAMILY/CAREGIVER SYSTEMS. OBJECTIVES: PROVIDE FAMILY COUNSELING TO 200 FAMILIES TO NAVIGATE CHALLENGES RELATED TO SUPPORTING THEIR LGBTQI+ FAMILY MEMBER/YOUTH; PROVIDE PEER SUPPORT TO 200 FAMILIES TO NAVIGATE CHALLENGES RELATED TO SUPPORTING THEIR LGBTQI+ FAMILY MEMBER/YOUTH; CONDUCT APPROPRIATE MH AND BASIC NEEDS SCREENINGS FOR 100% OF FAMILY MEMBERS/CAREGIVERS TO ADDRESS ANY UNMET NEEDS AND PROVIDE WARM REFERRALS TO SUPPORT AGENCIES AND PROVIDERS TO 100% OF PARTICIPANTS IN NEED; AND PROVIDE COUNSELING AND SUPPORT FOR FAMILY REUNIFICATION/ STABILIZATION FOR 100% OF PARTICIPANTS IN NEED. 5) INCREASE COMMUNITY AND CULTURAL SUPPORT FOR LGBTQI+ YOUTH & THEIR FAMILIES/CAREGIVERS THROUGH PROVIDER TRAINING ON FAMILY COUNSELING AND SUPPORT INTERVENTIONS. OBJECTIVES: TRAIN TO UP TO 30 PROVIDERS QUARTERLY ON EVIDENCE-BASED FAMILY COUNSELING FOR LGBTQI+ YOUTH & FAMILIES/ CAREGIVERS; AND CONDUCT 6 QUEENS COMMUNITY OUTREACH EVENTS ANNUALLY.

CONTINUUM OF CARE PROGRAM

CONTINUUM OF CARE PROGRAM

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

MENTAL HEALTH FIRST AID FOR VETERANS TO CONNECT VETERANS TO CARE. THIS PROJECT WILL PROVIDE TRAINING FOR PROVIDERS SERVING VETERANS TO ENSURE THAT THEY RECEIVE CARE WITHIN THE AMERICASERVES NETWORK.

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

HOMELESS ASSISTANCE

MHA OF NYC PROJECT PROPOSAL FOR COOP.AGREEMENTS NAT.SUICIDE PREVENTION

TO SUPPORT THE STORIES WE CARRY OUTREACH PROGRAM.

HOMELESS ASSISTANCE

SUPPORTIVE HOUSING PROGRAM

HOMELESS ASSISTANCE